Cancellation and Refund

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Sure, here’s a comprehensive Terms and Conditions document for Ocean Aqua Water. You can customize it further to suit your specific needs:

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Terms and Conditions

Effective Date: July 17, 2024

Welcome to Ocean Aqua Water. These Terms and Conditions (“Terms”) govern your use of our website [https://www.oceanaquawater.com] (the “Site”) and the purchase of our products. By accessing or using our Site and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or purchase our products.

1. Definitions

• “We,” “us,” “our,” and “Ocean Aqua Water” refer to Ocean Aqua Water, its employees, officers, agents, and affiliates.
• “You,” “your,” and “customer” refer to the individual accessing or using our Site and purchasing our products.

2. Use of the Site

You agree to use the Site in accordance with these Terms and any applicable laws. You must not:

• Use the Site for any unlawful purpose.
• Use the Site in any way that could damage, disable, overburden, or impair the Site.
• Attempt to gain unauthorized access to any part of the Site, other accounts, computer systems, or networks connected to the Site.
• Use any robot, spider, or other automated means to access the Site for any purpose without our express written permission.

3. Products

We offer bulk water bottles in 1L, 500ml, and 200ml sizes. All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

4. Orders and Payment

• Order Acceptance: Your order constitutes an offer to purchase our products. We may accept or reject your order for any reason.
• Payment: All orders must be paid for at the time of purchase. We accept various payment methods as indicated on our Site.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation that we have received your order.

5. Shipping and Delivery

We will arrange for the shipment of the products to you. Please check our Shipping and Delivery Policy for details on shipping times and costs. We are not responsible for delays caused by carriers or other circumstances beyond our control.

6. Returns and Refunds

Please review our Cancellation and Refund Policy for details on returns and refunds. We strive to ensure your satisfaction with our products, and we will handle returns and refunds in accordance with our policy.

7. Limitation of Liability

To the maximum extent permitted by law, Ocean Aqua Water shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Site or purchase of our products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ocean Aqua Water from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of the Site, your violation of these Terms, or your violation of any rights of another.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site and purchase of our products after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

Ocean Aqua Water
Email: info@oceanaquawater.com
Phone: +91-9199993011
Website: https://www.oceanaquawater.com

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Feel free to adjust any sections as needed to fit your business model and legal requirements.

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Cancellation and RefundChatGPTMemory updated

Here’s a comprehensive Cancellation and Refund Policy for Ocean Aqua Water. You can customize it further to suit your specific needs:

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Cancellation and Refund Policy

Effective Date: July 17, 2024

At Ocean Aqua Water, we strive to ensure that our customers are satisfied with their purchases. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations, returns, and refunds for products purchased from our website [https://www.oceanaquawater.com].

1. Order Cancellation

1.1 Before Shipment:
If you wish to cancel your order before it has been shipped, please contact us immediately at info@oceanaquawater.com or +91-9199993011. We will process your cancellation request and issue a full refund.

1.2 After Shipment:
If your order has already been shipped, it cannot be cancelled. In this case, please refer to our Returns and Refunds section for further instructions.

2. Returns

2.1 Eligibility for Returns:
We accept returns for products that meet the following conditions:

• The product must be unused and in its original packaging.
• The return request must be made within 7 days of receiving the product.
• The product must be in the same condition as when you received it.

2.2 Non-Returnable Items:
Certain items are not eligible for return, including:

• Products that have been used or damaged by the customer.
• Products not in their original packaging.

2.3 Return Process:
To initiate a return, please contact us at info@oceanaquawater.com with your order details and reason for return. Once your return request is approved, you will receive instructions on how to return the product to us. Please note that the return shipping costs are the responsibility of the customer.

3. Refunds

3.1 Refund Process:
Once we receive and inspect the returned product, we will notify you of the status of your refund. If the return is approved, a refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

3.2 Partial Refunds:
In certain situations, only partial refunds may be granted (if applicable), such as when:

• The product is not in its original condition or is damaged for reasons not due to our error.
• The product is returned more than 7 days after delivery.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at info@oceanaquawater.com or +91-9199993011. We will arrange for a replacement or refund as per your preference. Please provide proof of damage or defect, such as photos or videos, to facilitate the process.

5. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

Ocean Aqua Water
Email: info@oceanaquawater.com
Phone: +91-9199993011
Website: https://www.oceanaquawater.com